This course offers communication and language skills that include:
- Speaking, Listening, Understanding, Reading and Writing in English and Hindi
- Vocabulary, Sentence construction, Grammar, Pronunciation, Quality of Communication (Fluency, Emphasis, Pace, Clarity, etc.), Voice (Intonation, Pitch, Modulation, etc.)
- Non Verbal Communication
Following are the modules in the course:
- Home, Surroundings and Routine
- Greetings
- Friends, Family and Relatives
- Food
- Health and hygiene
- Telling Time and Giving directions
- News
- Making Enquiries
- Communicating at common public places
- Helping and offering services
- Getting Ready for Work
- Telephonic Conversation
- Sharing thoughts with Others
- Using references like Dictionary and Thesaurus
- Communication in cyber world
- Interview Techniques
- Meetings at workplace
- Workplace ethics
- Customer Service
- Safety